FAQ
Frequently asked questions
Something not answered here? Ask us.
Can I try it before I buy?+
Yes, and without a time limit. Download the app and use it for free: every puzzle type, the whole editor, no card needed. You only need a licence when you want to export a finished book as a print-ready PDF.
What does the licence do?+
It turns on exporting. Everything else in the app works either way: without a licence you can build and edit books, but not save them as print-ready PDFs.
Can I sell the books I make?+
Yes. The books you make are yours to sell, on Amazon KDP, Etsy or anywhere else, and to use any way you like. You may not resell or share the app or your licence itself.
Can I use marketplace graphics in books I sell?+
Yes. Graphics, pages and theme packs from the marketplace may be used in as many of your own books as you like, commercially or not. You may not resell or share the graphics themselves, on their own or repackaged.
Which computers does it run on?+
Windows 10 and 11, and Macs with Apple silicon (M1 or newer). One licence covers two computers at a time, and you can remove a computer from your dashboard to free a place.
Does it work offline?+
Yes. The app and every project work without a connection. The licence is checked again when you are back online; exporting keeps working for 14 days without a connection.
Are updates included?+
Yes. The app checks for new versions by itself and updates in a click, with no extra cost while your licence runs.
Can I print in colour or in black and white?+
Both. You choose per book, and can change it later or for a single page. In a black and white book every picture prints as line art, the cheap way to print on KDP; in a colour book, pictures that come in colour print in colour.
Can I use my own artwork and fonts?+
Yes. Import pictures, backgrounds, icons and fonts into the media library, tag them by theme and age, and the picture puzzles build themselves from your own artwork.
What are AI credits?+
The app can write themed word lists, clues and phrases for you. Each task costs a credit or two; every licence payment comes with free credits and you can buy more on the marketplace. It is optional: everything else works without it.
Can I cancel later?+
Yes, any time from your dashboard. The licence runs until the end of the year you paid for and then simply does not renew.
What happens to my books if I cancel?+
Nothing is deleted. Your books and projects stay exactly as they are on your own computer. You just cannot export until the licence is active again.
Can I get a refund?+
No. Everything we sell is digital and delivered the moment you pay, so there is no right of withdrawal. That is why you can use the whole app for free first and only buy a licence when you are ready to export.
Do you have discount codes?+
Sometimes. If you have one, enter it on the payment page and the price updates before you pay.
How do I pay?+
Securely through Stripe, with a card or one of the other payment methods shown at checkout. Any VAT or sales tax is calculated automatically.